Completing the fishbone diagram doesn't take long. The team or individual needs to ask the question Why 5 time in the process. For example: The problem is the patient is not taken back to their room after radiology procedure in a timely manner. The average wait time is 20 minutes.
Fill in each section of the diagram
Effect: Patient wait after radiology test is 20 minutes. Desirable wait time: less than 5
Machinery: No wheelchairs available, Longer time to take images than expected
Methods: Using patient elevator only
Materials: Notification of patient needing transportation via phone in office, not but imaging room
Manpower: Night shift has lower staffing needs so imaging staff must tranport their own patients
Management:
From using the Fishbone Diagram, one can find out the causes and work to change processes in order to have the desireable outcome.
